| Most of the verbal communicating you do
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| | group he was to address was in Columbus,
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| is from one individual to another. This
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| | Georgia. If someone in my hometown of
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| is true whether you're in a family,
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| | High Point, North Carolina asks me, "How
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| social, or a work setting.One-on-one
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| | did Carolina do in the big game last
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| verbal communication affords the greatest
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| | night?" I know the reference is to the
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| opportunity for precision, because
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| | Tar Heels of the University of North
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| immediate feedback can tell you whether
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| | Carolina. If somebody in Columbia puts
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| you were understood accurately.But
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| | the question in those precise words, I
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| communicating effectively involves more
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| | know that "Carolina" means the Gamecocks
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| than just accuracy.The purpose of most
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| | of the University of South Carolina. In
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| communication is to influence the
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| | most cities, if you ask a newsstand
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| attitudes and behaviors of those whom we
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| | operator for the Sunday Times, you'll be
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| address. Since the human race is
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| | handed a New York Times. But in St.
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| composed of billions of individuals, each
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| | Petersburg, Florida, or Seattle,
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| with a different way of responding, no
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| | Washington, you're likely to get the
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| one approach is universally effective.
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| | local newspaper.A Message Must Be
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| So it's important that you learn to
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| | ReceivedThe second basic requirement of
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| express yourself accurately and in a way
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| | the one-on-one communication process is
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| that will accomplish your purpose toward
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| | that the message be received and
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| the individual you're addressing.The
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| | understood. Effective communicators know
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| Basic Process of CommunicatingTo achieve
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| | that they have not conveyed their meaning
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| precision and effectiveness in
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| | until they have made sure that the other
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| communicating, you should understand the
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| | person has received it exactly as they
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| basic process of communication. It has
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| | sent it. They test, with questions and
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| four requirements:¨ A message must be
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| | observations, to make sure that the real
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| conveyed.¨ The message must be
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| | meaning they wanted to convey has passed
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| received.¨ There must be a response.¨
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| | through the filters and has been received
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| Each message must be understood.Let's
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| | and understood.There Must Be A
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| look at these requirements one at a
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| | ResponseThe goal of all communication is
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| time.A Message Must Be ConveyedThat
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| | to obtain the desired response. You want
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| sounds simple enough. You know what your
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| | to say something correctly, and have your
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| thoughts are, and you know how to
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| | hearer understand what you mean by it.
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| translate them into words. But that's
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| | But you also want the hearer to do
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| where we lose the simplicity.Each of us
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| | something in response.Each Message Must
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| has our own mental dialect. It is the
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| | Be UnderstoodOnce a message has been
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| common language of the culture in which
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| | delivered, received and responded to,
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| we grow up, modified by our own unique
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| | it's time to take stock of what each
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| life's experiences. Our life's
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| | person has communicated. The cycle of
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| experiences add color and shades of
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| | communication is complete only when you
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| meaning to different words.When you
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| | come away with a clearer understanding of
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| speak, your mental dialect must be
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| | the person with whom you sought to
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| translated into the mental dialect of the
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| | communicate. You may not always agree
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| hearer. So the words you speak acquire a
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| | with the other person, and the other
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| different color when they pass through
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| | person may not always agree with you --
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| the ears of the person who hears you.It
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| | but it is important that you understand
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| Depends Upon Where You AreYou can
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| | each other.Nido Qubein is president of
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| probably think of numerous opportunities
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| | High Point University and chairman of
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| for misunderstandings on your job and in
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| | Great Harvest Bread Company with 200
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| your culture. If you tell your travel
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| | stores in 41 states. He has given more
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| agent you want a flight to Portland, be
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| | than 5,000 presentations to audiences
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| sure to specify Maine or Oregon.
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| | worldwide and has authored more than two
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| Otherwise, you may end up on the wrong
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| | dozen books and audio programs on
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| coast. A colleague of mine once flew to
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| | leadership, sales, communication, and
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| Ohio to keep a speaking engagement in
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| | achievement.
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| Columbus. Too late, he realized that the
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| |
|
