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Local Delivery of Ultra Pure Water in the Washington, D.C. Metro Area: Purity and Customer Service

The Washington, D.C. Metropolitan area is onewater as a basic element of good health.Pure
of the fastest growing areas of the UnitedDrinking Water as an Important Element of
States, Fueled by massive spending in theHealthThe are many forms of drinking water
areas of Defense and Homeland Security,from wells to bottled water including
Washington D.C and parts of Northernmunicipality treated drinking water but all
Virginia and Maryland have seen a majorbut purified water contain minerals and
influx in professional workers who fill highparticles that may prove damaging to the
paying jobs in government agencies andhuman body.Purified water is defined by the
contractors supporting the government.RapidFood and Drug Administration and refers to
Growth Spurs ConstructionThis migration haswater that is treated through the process of
stimulated a housing boom in Northerndistillation and filtration and ozonation.
Virginia and key counties in Maryland .As anDistillation and filtration in combination
example Loudoun County in Virginia is rankedremoves 99.9% of all particles in water while
as the fastest growing county in the country.ozonation kills any remaining bacteria and
New housing units are emerging at a rapidadds flavor to distilled water. The result is
pace and the price range of new constructiona light tasting crisp drink that is essential
is increasing as well. This trend reflectsto good health without the use of potentially
the fact that younger, well paid individualsharmful chemicals. For more information on
and families are demanding better qualitypurified water visit ozonated drinking water
housing to enhance their careers andis considered by many to be the best form of
lifestyle.This new construction however hasbottled drinking water.Home/Office Delivery
placed a heavy burden on the localAdds Convenience and Saves MoneyIn addition
infrastructure particularly the local waterto quality, convenience is important.
table. Local municipalities are underDelivery to the home/office on a regular and
significant pressure to supply pure drinkingpredetermined schedule is critical to
water and the Metropolitan area has hadcustomer satisfaction. An important part of
trouble keeping pace with development. Tapthe delivery process is the pick up of empty
water contains chlorine, fluoride and otherbottles and the proper billing of accounts.
elements that could impair a healthyIf the schedule is not managed properly
lifestyle. Well water is subject to multipleshortages or missed deliveries occur
sources of contamination.In order to obtain aresulting is great customer
reliable supply of pure drinking water, manydissatisfaction.Errors in billing cause great
homes and owners of small businesses havecustomer dissatisfaction and impair the
turned to local delivery of bottledservice commitment to the customer. Because
water.Health Orientation of a Growingof the large number of relatively small
PopulationIn addition to local concerns abouttransactions, billing problems are likely to
the water table, many families and businessesoccur unless billing oversight is part of the
are interested in raising the health level ofcustomer service culture.Home or office
their families and employees. With the adventdelivery of water in 5 gallon bottles is the
of health oriented articles in the internet,most cost effective way of purchasing high
a greater awareness of health in the mediaquality drinking water due to more cost
and business sponsored health fairs in theeffective packaging and economies of scale.
Metropolitan area, many see pure drinking



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